I purchased Tina Guo’s Acoustic Cello in Mark of this year. I downloaded it, saw it in my library as download...but when I opened a score and attempted to choose it as my cello option, it was nowhere to bee seen. I tried everything I could think of to no avail. I inquired via the MuseHub site to no avail. I contacted MuseScore on their site and Facebook to no avail. I reached out to anyone in Forums to no avail. No reply at all. Now, I have been enthusiastic of my support of MuseScore. They have, in the past, been very responsive and informative. But something has seemingly happened to their customer service standards, to say nothing about their products. It pains me to have to leave a negative review like this about something that had revolutionized my music. But c’mon, guy. Do better—again